1.
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If you promise to deliver then deliver what you promised
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2.
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Never say no for your customer (you never know who will buy what)
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3.
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Make the time and effort to do a good business plan & budget (really important)
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4.
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Have enough capital to last 3 – 6 months past expected break even time
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5.
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Hire the best people you can and treat them well
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6.
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Whenever possible hire people that are more knowledgeable than you
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7.
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If retail don’t forget – Location, Location, Location
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8.
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Never let your ego get in the way of smart decision making
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9.
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If you need/want help or advice ask for it (you’d be surprised who might come to the rescue)
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10.
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Choose you partners well and put everything in writing. Partners not getting along is one of the top 3 reasons businesses fail. The main reason they don’t get along is because of poor communication, a misunderstanding. Why? Because nothing was written down.
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11.
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If you don’t know then say so -
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12.
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Listen to the customer. Don’t give them what you think they want Find out what they really want and give that to them.
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