As my reputation as a troubleshooter and startup expert spread I spent most of the next 15 years specializing in the startup, revitalization or build out of a variety of small businesses. During this time I held various management positions including Consultant, Office Manager, General Manager, Director of operations, Director of Training and VP of Corporate Development.
I supervised a staff as large as 350 and was involved in the hiring and training of over 5,000 employees. I also was a partner or owner in 5 businesses (mainly in the hospitality industry). This has given me a solid understanding and extensive knowledge in both the operational and financial sides of businesses.
Over my career I have had the pleasure of working with some highly skilled, knowledgeable owners, managers and mentors who operated successful businesses. On the other hand I have also worked with disorganized and unskilled management in, most often, under financed projects. This combination has given me valuable experiences on what you should do or not do if you want a successful business.
For most of the last 10-12 years I have been self-employed as a financial consultant/business coach working with management/staff in a variety of small/medium sized business, helping them to become higher skilled and more effective in increasing profits for their companies.
Functions included the setup and maintenance of computer and accounting systems, financial analysis, providing ongoing support, training of personnel in management and people skills and monitoring company build out plans by utilizing effective cash flow management. I also provided management training in the development of sound financial and marketing programs.
There is no definitive ‘right’ way to do most things. Some just work better than others. Every person is different; every situation is different. The key to success (especially in business) is to surround yourself with the best people you can afford, develop plans and strategies that work most effectively in your situation, supply the training and tools to do the job and then provide the leadership that encourages teamwork to accomplish the goals.
This is what I have learned. This is what I do. This is what I teach!